Erie Ranks At The Top With Small Business Customers


Insurers writing predominantly personal lines of insurance do a better job in satisfying their small business customers than insurers focused more on commercial lines, a new survey contends. 

According to the J.D. Power 2014 U.S. Small Business Commercial Insurance Study overall satisfaction among small business customers is 783 on a 1,000-point scale in 2014, up six points from 2013.  The survey showed that Erie Insurance was at the top of the list in customer satisfaction and five other key service areas. Read More

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